For personal training and in studio classes, we require 24 hour notice for a cancellation. Your payment/class credit can be used for your next training session if canceled with more than 24 hour notice. If you cancel with less than 24 hours, you will forfeit the training session. For classes, if class cannot be filled on short notice, we will be unable to provide a refund.
Entry into a class after it has started is at the discretion of the instructor but will be allowed as long as it is not disruptive to the rest of class. For personal training sessions, please notify your coach directly if you are running late. Coaches are obligated to wait for half of the session (ex: 30min for a 60min session) for a client to arrive, but please note that training time will not be extended beyond the originally scheduled end-time. If a client arrives later than halfway through a session and the coach has not been notified, the session will be forfeited.
No experience is necessary at all! We welcome all comers, whether they have never exercised a day in their life or are an elite athlete. All classes are ‘all-levels’ and modifications will be made available as needed. Please do not hesitate to let the instructor(s) know your skill level and any concerns you have so that we can help you get the most out of your training!
Yes! We have wraps, MMA and boxing gloves for sale. We do not currently rent gloves given the ongoing pandemic and encourage everyone to have their own gear. If you are trying class out for the first time and are not sure you want to invest in gloves, wraps are only $5! Please come a few minutes early to purchase your gear if needed and to get instruction on how to use any equipment if you are new to boxing and kickboxing!
Please discuss any limitations with the coach or instructor. Depending on the nature of illness or injury, we reserve the right to ask for documentation from your physician stating that you are cleared to return to full activity.
Currently we accept cash, Venmo and PayPal for all classes and personal training.
Personal training is scheduled directly with your Coach! This may be done by email or cell phone (text/phone) depending on you and your Coach’s preference
Yes! Pre-registration is required for all classes! This is most important for in studio classes given the reduced capacity at this time. Outdoor classes and Zoom have some added flexibility but in order for us to set the programming and number of instructors needed, we require pre-registration whenever possible.
You have 1 calendar year from the date of purchase unless the package states otherwise. (For example, some special packages will expire within 2-3 months).
Unfortunately, at this time, we cannot offer “open gym” hours.
We do not have a locker room or shower. We have a bathroom which you may use to change your clothes before or after class/sessions. Please be courteous to others as there is only one bathroom. Lockers are available at the front of the studio for day-use or can be rented for longer term use if desired.
We do not supply water or towels at this time. Given the ongoing pandemic, we encourage everyone to bring their own towel and water bottle.
We do have wifi in the studio! You can ask for the password when there if you would like to stream your music to the speaker
We do encourage all ages to train at our facility. That being said, minors must be accompanied by a responsible adult and a waiver must be signed by the adult prior the session. If someone other than a parent is accompanying a child, permission must be granted in advance and communicated to the Coach. We strongly recommend an adult be present throughout the session to address any questions or concerns that may arise.